Privacy Policy

1. Information we collect

We collect information you provide directly when creating an account, such as name, email address, and company data. We also collect platform usage information to improve our services.

We don't collect sensitive data like financial information directly — payments are processed by Stripe, which has its own privacy policy.

2. How we use your information

• →Provide, operate, and improve Orkelix
• →Process transactions and send related notifications
• →Respond to comments and questions
• →Send marketing communications (with your consent)
• →Detect and prevent fraud and abuse

3. Data sharing

We don't sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:

• →Service providers that help us operate the platform (Supabase, Stripe, Resend)
• →AI partners for natural language processing (Anthropic, OpenAI)
• →Legal authorities when required by law

4. Data security

We implement technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Data is stored on secure servers with encryption in transit and at rest.

5. Your rights (GDPR/CCPA)

In compliance with data protection laws, you have the right to:

• →Confirm the existence of data processing
• →Access your personal data
• →Correct incomplete, inaccurate, or outdated data
• →Request anonymization, blocking, or deletion of unnecessary data
• →Data portability
• →Revoke consent at any time

6. Cookies

We use essential cookies for platform functionality (authentication and session preferences) and analytics cookies to understand how users interact with the service. You can disable non-essential cookies in your browser settings.

7. Data retention

We keep your data while your account is active. After cancellation, personal data is removed within 90 days, except when retention is required by legal obligation.

8. Contact

To exercise your rights or ask questions about this policy, contact our Data Protection Officer (DPO):